So, I heard something from Qatar Airways. Certainly nothing definitive, but at least a start:
CC Ref: US________
Date: 18August 2011
This is to acknowledge with thanks the receipt of your queries rose in your email dated 15 August 2011.
Kindly be rest assured that we will thoroughly investigate the issues rose in your email and will revert to you with our findings in due course.
Thank you for your understanding and continued patience.
Customer Care Officer
I’ll keep everyone informed as to their continuing response, but I’m heartened that at least I got an acknowledgement relatively quickly from them.
And yes, I promise something about coming back to Dushanbe soon.